Reference

go55 Privacy Policy for Your Indonesia Account

Our Privacy Policy explains how we handle the account details, wallet records and device signals connected with your go55 access.

Account dataWallet recordsDevice choicesCookie controls
go55 go55 Privacy Policy for Your Indonesia Account
HELP WITH PRIVACY

Get Privacy Help Along Your Account Path

A clear contact path matters when a privacy request and a wallet question meet. From your account help area, tell us whether you need a copy of your data, a correction, a deletion request or clarification about a payment record. Include the phone number attached to your account so we can check ownership before discussing personal details.

Team online

Access request

Ask for the personal data linked to your account and describe the date range you need. We may verify your phone number before sending details through the account support path.

Correction request

If your phone, wallet reference or account detail is wrong, send the specific change through account help. We compare the request with your verified account record before updating it.

Payment query

For a DANA, QRIS, OVO, GoPay, bank transfer or virtual account record, include the reference and status shown to you. We use those details to locate the relevant privacy record.

CONTROL YOUR DETAILS

Keep Control of Wallet and Device Data

We keep the Privacy Policy practical by linking each data category to an account action you can recognise.

Account security

Before we discuss account data, we may ask for the phone verification step connected with your access. This helps prevent another person from receiving details about your account.

Cookie choices

Cookies and similar browser signals can remember session preferences and help us detect unusual access. You can manage browser permissions, although changing them may affect account sign-in continuity.

Device signals

We may use device type, browser details and session events to recognise an active account path. The same checks can apply when you move from mobile login to the lobby.

Wallet records

A payment reference can connect a DANA, OVO, GoPay, QRIS, bank transfer or virtual account status to your account history. We use it to resolve matching and status questions.

Retention period

We retain records only for the period needed for the stated account, security, dispute or legal purpose. Ask through account help if you want the reason for a record to be retained.

Change requests

You can request access, correction or deletion by explaining the data involved and confirming account ownership. We assess each request under applicable rules, because access depends on local law.

Privacy Policy Answers for go55 Accounts

These Privacy Policy answers address the account, wallet and device questions you may have before opening access. If your situation is not covered, use the account help route and include the relevant payment reference or phone verification detail.

It covers account details, phone verification, device and session signals, cookies, lobby activity, payment references and contact requests connected with your access, including DANA, OVO, GoPay and QRIS records.

We use your phone number to create and verify account access, help match support requests and protect personal details. We may ask for that verification before discussing wallet or account records.

Yes. It includes references and statuses linked with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use those details to identify a transaction record and handle related requests.

Use the account help route and ask for an access copy, stating the account phone number and the data period you need. We verify ownership before sharing personal account details.

Yes. Send the incorrect field and the requested correction through account help. We compare it with your verified account details, then confirm whether the change can be made under applicable rules.

Cookies can retain session preferences and help identify unusual browser activity. You can adjust browser permissions, but removing certain cookies may interrupt sign-in continuity or require another account verification step.

We keep each record for the period needed for its account, security, dispute or legal purpose. You can ask why a specific record remains, and handling depends on local law.